Satisdrive

Support Center

Welcome to Satisdrive Support! We're here to help you get the most out of your vehicle maintenance tracking experience.

Contact Us

Need help? We're here to assist you with any questions or issues.

Email Support: support@satisapps.com
Response time: Within 7 business days
Priority Support: Available for Pro subscribers
Faster response times and dedicated assistance
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Follow Us On Instagram: @satisappsllc
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Getting Started

🚗 Add Your First Vehicle

Tap the "Add" button in the Garage to create your first vehicle profile with make, model, year, and other details.

🔧 Log Maintenance

Track services, parts, and repairs in the Maintenance section. Set reminders for future services.

📄 Store Documents

Upload photos of insurance cards, registrations, and receipts in the Documents section.

⛽ Track Fuel

Log fuel purchases to monitor consumption and calculate efficiency over time.

Frequently Asked Questions

What's the difference between Free and Pro? +

Free Plan: 1 vehicle, 3 documents, 2 maintenance logs per month, 1 car issue, limited searches

Pro Plan ($1.99/month): Unlimited vehicles, documents, maintenance logs, car issues, searches, plus cloud backup, CSV export, and fuel charts

How do I cancel my Pro subscription? +

Subscriptions are managed through your App Store (iOS) or Google Play (Android) account:

  • iOS: Settings > Apple ID > Subscriptions > Satisdrive > Cancel
  • Android: Google Play > Account > Subscriptions > Satisdrive > Cancel

You can also use the "Manage Subscription" button in the app's Profile section.

Is my data safe and private? +

Yes! Your data is stored locally on your device and optionally backed up to secure cloud storage (Pro users). We use industry-standard encryption and never sell your personal information. See our Privacy Policy for full details.

Can I export my data? +

Yes! All users can export their data in JSON format from Settings > Data > Export. Pro users can also export maintenance and fuel data to CSV format for use in spreadsheets.

How do maintenance reminders work? +

Set up maintenance schedules based on time intervals (months) or mileage. The app will send push notifications when services are due. You can customize notification timing and disable them if preferred.

What happens if I delete my account? +

All your data (vehicles, maintenance records, documents, etc.) will be permanently deleted from our servers within 30 days. Make sure to export your data first if you want to keep it. This action cannot be undone.

Can I use Satisdrive offline? +

Yes! Most features work offline since your data is stored locally on your device. You'll need internet for cloud sync (Pro), finding nearby shops, and searching how-to videos.

How do I restore my Pro subscription on a new device? +

Sign in with the same account (Google, Apple, or email) you used to purchase Pro. Then tap "Restore Purchases" in the Profile section. Your subscription status will be restored automatically.

Troubleshooting

Common Issues

Reset Options

Feature Requests

Have an idea for a new feature? We'd love to hear from you! Send your suggestions to support@satisapps.com with "Feature Request" in the subject line.

Resources